Account Information

WITHDRAWALS: If you are requesting to have money withdrawn from your account you must do this by 12:00 (noon) in order to have your check that same day, it can be either picked up or mailed. If you are requesting a check to be brought to Duquesne University on Tuesday or Thursday the request must be made on Monday or Wednesday before noon to have it at the Duquesne Office. If you request money to be withdrawn from your account through the IVR System it will be mailed to your home address.

Phone

Voice Response System

412-771-6400

IT IS VERY IMPORTANT TO MAKE SURE THAT WE ALWAYS HAVE CURRENT INFORMATION ON FILE. IF YOU SHOULD MOVE OR CHANGE PHONE NUMBERS HOME OR WORK YOU SHOULD CONTACT US WITH THAT INFORMATION, SHOULD WE NEED TO GET IN TOUCH WITH YOU.

Call us with updated information, or complete our online form.

You must complete an online form before you can use the Internet Teller.

*Note: if you are locked out of Internet Teller you must call our office to be reset.

Membership

Accounts are opened with an initial deposit of $5.00 in Shares plus a Membership Fee of 25 cents and a copy of a photo ID. If not going on Payroll Deduction you must open the account with $50.25. Members are required to maintain a $50.00 balance in their Share Account to keep it active. Membership is open to all employees, spouses, dependents and blood relatives.

Payroll Deductions

Available for all Share Accounts and loan payments through affiliated Credit Union companies. This is a convenient way to WATCH YOUR SAVINGS GROW and ensures timely loan payments.

Direct Deposits

Available for all Share Accounts (excluding loan payments) from your employer, or as an ACH deposit from your personal banking establishment.

Closing Accounts

Should you close your account within 90 days you will be charged a $10.00 fee.